WE MOVE with a 5 year warranty

05 Apr 2017

Welcome to another blog from Hanwha Techwin Europe Managing Director

Bob (H.Y.) Hwang PhD


Hanwha Techwin Silver, Gold and Diamond level STEP Partners will benefit from a new 5 year Warranty Program that covers parts and labour on all Hanwha Techwin IP cameras and NVRs, with the exception of zoom/focus functionality, pan/tilt motor assemblies, slip-rings and HDDs, which will remain at 3 years.

Building Trust

Our Wisenet range of cameras and recording solutions have proved to be exceptionally reliable. This allows us to reward the loyalty of our STEP Partners by providing them with an additional competitive edge in the form of improved warranty terms, which they can offer their End-User Clients.

This extension of our Warranty Program is just one of many ways in which we are striving to build a reputation for being a brand that can be entrusted to be the single source provider of high performance end-to-end video surveillance solutions.

Whilst the 5 year warranty is designed for Silver, Gold and Diamond STEP Partners, everyone else can continue to benefits from our existing 3 year warranty terms.


I hope this announcement will encourage even more companies to participate in the STEP Program  and take advantage of a wide range of benefits which are designed to help increase their share of the video solutions market and include Regular Sales Discount, Project Pricing, Marketing support, Technical Tools and free Training.


5yr Warranty Banner


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