FAQs
FAQs
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möchten Sie die Anschlußleitung seitlich in die aktuellen WISENET Kameras der P- und X-Serie einführen und benötigen die passende Verschraubung?
Achtung !! metrische Gewinde passen nicht und können u.U. das Gewinde im Kameragehäuse beschädigen.
Bitte verwenden Sie eine Verschraubung mit ¾“ NPT Gewinde
Diese Verschraubungen passen auch an den Backboxen
- What is the default IP address and Password of my Samsung IP camera?
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How can I play recordings from an SD card locally on my computer?
You can play recordings stored on an SD card from a Samsung camera / encoder directly on your PC.
Recordings made using the local storage function on the SD card are stored in “ch00imgYYYY_mm_DDAVI“
In order to play them locally on your PC you will need the Samsung SD card player tool which you can download from the Hanwha Techwin Europe website:
http://hanwhasecurity.bonddemo.com/online-tools/
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I cannot record image onto SD memory card?
Check the LOCK switch on the SD card and change it to the unlock position
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How do I upgrade the firmware on my camera?
Step 1: Download the latest firmware for your camera at: www.samsung-security.eu
Note: Please ensure that the PC used is connected via wired cable and not through wireless
Step 2: Open your web browser and enter the IP address of your camera into the address bar and press Enter. The default username is admin and the default password is : 4321
Step 3: Click on the Setup Tab and System on the left side then choose Upgrade/Reboot
Step 4: Click on Browse, select the downloaded firmware file and click Send
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IE security settings for DVR
- Go to the Security table, and click on the “Trusted sites”, then click the “Sites” button.
- Input your camera’s IP into the “Add this website to the zone”;
- Cancel the check bot of the “Require server verification (https:) for all sites in this zone”;
- Press the “Add” button;
- Save it and refresh the IE.
